Returns & Exchanges
At Fiorese Jewelry, we want you to be completely satisfied with your purchase. If your piece isn't perfect, we offer a 30-day return policy for most items in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the jewelry in its original designer packaging, including all certificates and promotional materials, to ensure a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your shipping box.
- 4.Quality Inspection & Refund
Once our gemologists verify the item's condition, your refund or exchange will be processed within 5 to 7 business days.